Shipping/Return Policy

Shipping Policy

Thank you for choosing GAANIHU! We are excited to provide you with high-quality products and a seamless shopping experience. Please take a moment to review our shipping policy.

Order Fulfillment Time: All orders placed through our website will be processed and fulfilled within 3 days from the date of purchase. This processing time allows us to ensure the quality and craftsmanship of each item before it's shipped out to you.

Standard Shipping: Once your order has been fulfilled, it will be shipped using our standard shipping method. Delivery times for standard shipping vary based on your location and the shipping carrier. 

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This will allow you to monitor the progress of your package as it makes its way to your doorstep.

Shipping Rates: Shipping rates are calculated based on the shipping method you choose and your location. The rates will be displayed during the checkout process, allowing you to make an informed decision.

Shipping Delays: While we make every effort to fulfill and ship your order within the specified timeframe, there may be occasions when unexpected delays occur. Factors such as high order volumes, public holidays, or unforeseen circumstances might impact our processing times. In such cases, we will communicate any delays promptly and keep you informed regarding the status of your order.

Return Policy 

At GAANIHU, we deeply value the health and safety of our customers and staff. In light of the ongoing COVID-19 pandemic and the necessary precautions we've taken to maintain a safe environment, we regret to inform you that we are currently unable to accept returns or exchanges. This decision is aligned with our commitment to prioritize the well-being of everyone involved.

We understand that there might be instances where you may need to adjust the size of your ordered items. If you find that you need to make changes to the sizes in your order, please don't hesitate to reach out to us at gaa.nihu1@gmail.com. We will be more than happy to assist you with the necessary steps to make sure your order fits you perfectly. Your comfort and satisfaction remain our top priorities during these challenging times, and we appreciate your understanding and cooperation.

Thank you for choosing GAANIHU. We appreciate your support and look forward to serving you with the best products and service possible.